Get Expert Home Services Online | AC, Cleaning, Salon & More | EassyLife

EassyLife

Your trusted service marketplace

Frequently Asked Questions

For Customers

12 questions answered

Go to the 'Account' tab on the home page. Click 'Edit Profile', update your details (photo, name, email), and then click the 'Update' button to save your changes.
Search for services from the home page. From the list, choose a provider and click the 'heart' icon next to their name. You can view your saved favourites by going to the 'Account' tab and selecting 'Favourites'.
Navigate to the 'Account' tab and click on 'Manage Address'. Use the '+' icon to add a new address, place the marker on the map, and fill in your full address details below.
Search for a service using the search bar or by clicking on a category. Use filters to narrow your search, then select a professional and click 'Book'. Choose your preferred date, time, and payment method. You'll be notified upon confirmation.
Go to the 'My Services' tab and find your booking in the 'Today' or 'Upcoming' sections. Select the booking you wish to cancel, choose a reason from the dropdown menu, and click 'Submit'. Please review our cancellation policy for more details.
Yes. In the 'My Services' tab, find the service under 'Today' or 'Upcoming' and click on it. Select the 'Reschedule' option. You will receive a notification once the professional confirms the new time.
Find the service professional you wish to contact and navigate to their profile page. Click the 'Chat' button to start a conversation directly with them.
Visit the 'My Services' tab and go to the 'Completed' section. Select the service you want to review and click on 'Rate Your Experience' to provide your feedback and rating.
Yes, our platform allows you to add multiple service professionals to a single service booking, depending on the service type and availability.
In the 'Account' tab, click the settings icon in the top corner and select 'Referral Code'. From there, you can click 'Share with Friends' to send your code.
After selecting a service and proceeding to the invoice details page, you will see an option to 'Have a promo code?'. Click it and enter your code to apply the discount.
When you select a service professional from the search results, you will land on their profile page. Look for the 'View Certificate' section and click on the image to see their credentials.